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Privacy Policy

Last Updated: 26 Feb 2026

NewYorkMarijuanaCard.org (“New York Marijuana Card,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you access or use our website and related services (collectively, the “Platform”).

By using the Platform, you agree to the practices described in this Privacy Policy.

1. Our Role

NewYorkMarijuanaCard.org is a technology and booking platform that connects individuals with independent, third-party licensed medical providers.

We do not provide medical services, medical advice, diagnosis, or treatment.

Medical Providers operate independently and are responsible for their own legal and privacy obligations.

2. Information We Collect

A. Information You Provide Directly

When you use the Platform, you may provide:

  • Full name

  • Email address

  • Phone number

  • Date of birth (if requested)

  • Appointment preferences

  • Basic intake or screening details

  • Communications sent to us

  • Payment information (if processed through our system)

You are responsible for ensuring the information you provide is accurate and complete.

B. Information Collected Automatically

When you visit the Platform, we may automatically collect:

  • IP address

  • Browser type

  • Device type and operating system

  • Pages visited and time spent

  • Referral URLs

  • General location information (derived from IP)

  • Cookie and analytics data

This data helps us maintain security and improve performance.

C. Health or Medical Information

New York Marijuana Card is not a healthcare provider and does not collect or maintain protected health information (PHI) on this website. While using the Platform, you may provide basic contact information such as your name, email address, and phone number for booking purposes only.

Any medical or health-related information required for evaluation is collected and stored on a separate HIPAA-compliant platform that we do not own or control, where the independent Medical Provider accesses such information for certification or evaluation purposes. The Medical Provider is responsible for compliance with applicable healthcare privacy laws.

3. How We Use Information

We may use information to:

  • Facilitate appointment booking and scheduling

  • Send confirmations and reminders

  • Provide customer support

  • Improve the Platform

  • Monitor and prevent fraud or misuse

  • Comply with legal obligations

  • Communicate service updates

  • Conduct analytics and performance tracking

We do not use your information to make medical decisions.

4. How We Share Information

We may share information in the following circumstances:

A. With Medical Providers

If you request an appointment, we may share basic booking information such as your name, email address, phone number, and appointment details with the selected independent Medical Provider for scheduling purposes only.

We do not collect or share medical records, diagnoses, or treatment information. Any medical or health-related information is collected directly by the Medical Provider through a separate HIPAA-compliant platform.

B. With Service Providers

We may share information with vendors who assist with:

  • Website hosting

  • Scheduling software

  • Payment processing

  • Analytics

  • Email and SMS communications

  • Security monitoring

These providers are permitted to use information only to provide services to us.

C. With Third-Party Platforms

If you are redirected to a third-party intake, telehealth, or payment system, your information may be collected directly by that provider and governed by their policies.

D. Legal Requirements

We may disclose information if required by law, court order, subpoena, or to protect the rights, property, or safety of New York Marijuana Card, users, or others.

E. Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable site functionality

  • Analyze usage and performance

  • Improve user experience

  • Support security measures

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information.

However, no online transmission or storage system can be guaranteed 100% secure. You use the Platform at your own risk.

7. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods vary depending on the nature of the information.

8. Your Rights and Choices

Depending on your location, you may have rights to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Opt out of marketing communications

To exercise these rights, contact us using the information below.

9. Children’s Privacy

The Platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected information from a minor, we will take steps to delete it.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates become effective when posted on this page with a revised “Last Updated” date.

Your continued use of the Platform constitutes acceptance of any changes.

12. Contact Information

If you have questions about this Privacy Policy, please contact us.